Refund policy

Cancellation Policy

All sales are final. But if something unexpected happens in the course of fulfilling your order, we reserve the right to cancel your order for any reason; if we cancel your order we’ll refund the payment.

We can’t guarantee that every Meal will arrive exactly within the timeframe we give you when you initiate an order. In particular, in the case of inclement weather or other events beyond our control that interfere with our ability to deliver your Meal, we will attempt to deliver your Meal as soon as reasonably possible. 

In the event that timely delivery of your Meal is not feasible, we will cancel your Meal delivery for the period so affected and issue you a gift code of the purchase price for that Meal. 

If a Meal arrives early or late, you agree that you will still accept the Meal and release us from all liability for any loss, damage, or inconvenience that you encounter as a result of early or late delivery.

If you need to cancel your order, you must notify us at least 2 hours before your scheduled delivery timeframe. If you do not let us know within 2 hours, a gift card or refund cannot be issued. We will do our best to work with each customer on a situational basis.